Sudden failures in home systems like water heaters, boilers, HVAC units, or plumbing lines—especially tearing, cracking, or bulging—can unleash serious water or steam damage in a matter of minutes. While these events often fall under covered perils or equipment breakdown endorsements, the path to a successful claim is rarely straightforward. Insurers frequently try to separate the “mechanical failure” from the resulting damage—offering to repair a pipe or appliance while denying payment for the much costlier structural and water-related impacts.
The key challenge? Proving that the loss was sudden and accidental—not the result of wear, corrosion, or neglect. And while some policies contain helpful language covering “tearing apart, cracking, burning, or bulging” of specific systems, others quietly exclude losses involving aging components. Without careful documentation and a clear explanation of cause and effect, valid claims can easily get delayed, reduced, or rejected.
At Loti, we specialize in drawing that critical line between the thing that broke and the damage it caused. We document failed systems, catalog surrounding losses, and present the facts in a way that insurers can’t easily dispute—ensuring you receive the full benefit of your coverage.
OUR APPROACH
Tearing & Cracking—When Systems Fail, We Make Sure Your Coverage Doesn’t
Photograph failed equipment, broken parts, and all related damage to flooring, walls, and nearby systems
Retain any damaged components (like cracked tanks or valves) for inspection by adjusters or engineers
Request a copy of your full policy and identify language on “tearing apart, cracking, burning, or bulging” clauses
Separate repair costs for the failed appliance from water mitigation and structural restoration expenses
Begin drying, dehumidifying, and mold prevention work immediately—and keep all receipts and logs
Key Steps We Help You Take After A System Failure:
We also coordinate with licensed plumbers, HVAC techs, or mitigation experts to create professional reports that tie the loss to a covered cause—not long-term wear or deferred maintenance.
At Loti, we turn mechanical breakdowns into properly framed insurance claims—eliminating confusion, preventing coverage loopholes, and making sure you get paid for everything the failure affected, not just the appliance itself.
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