Water and steam damage can devastate your home in minutes—or slowly over time. From burst pipes and broken water heaters to overflowing tubs and failed plumbing valves, these incidents can damage flooring, walls, cabinetry, insulation, and personal belongings before you even realize what’s happening. Most homeowners policies do cover water or steam damage—but only if it’s sudden and accidental. That means slow leaks, ignored maintenance issues, or faulty workmanship are typically excluded, even if the damage looks similar.
This distinction makes water claims especially complex. Insurers frequently challenge whether a loss was truly “sudden,” often using contractor notes, corrosion, or prior water stains as evidence to deny or reduce coverage. That’s why clear documentation, expert assessments, and an organized claim are critical from the moment the water stops flowing.
At Loti, we know how to navigate these claims from all sides. We move quickly to isolate the source, distinguish covered damage from maintenance-related exclusions, and build a claim that reflects the true scope of loss—structural, cosmetic, and personal property alike.
OUR APPROACH
Water & Steam Damage—Sudden Losses Require Immediate Action and Precise Documentation
Shut off the water immediately, stop the source, and photograph all visible damage
Document damage to every affected surface—flooring, drywall, cabinets, baseboards, insulation, and personal items
Save reports from licensed plumbers or contractors that explain what failed and why
Request your full policy and identify language for “sudden and accidental discharge,” exclusions for wear and tear, and water backup clauses
Track all drying, mold prevention, and restoration costs—including professional mitigation invoices and equipment rentals
Key Steps We Help You Take After A Water or Steam Incident:
We also help structure your claim to separate different types of loss under the correct coverage buckets—dwelling, personal property, mold remediation, additional living expenses, and more. If your policy includes water backup or equipment breakdown endorsements, we’ll make sure those are properly applied as well.
At Loti, we don’t just prove what was damaged—we prove why it happened and why it should be covered. From the first leak to final resolution, we ensure your water claim is clearly documented, policy-aligned, and fully supported—so you can dry out, rebuild, and recover without added frustration.
FREE RALLYBACKS
Learn More